Free delivery and returns 30 Year Guarantee
€ EUR

FREQUENTLY ASKED QUESTIONS - HOW MAY WE ASSIST YOU?

EASTPAK...huh?
Where is EASTPAK's brand team located?
Where can I find the addresses of the EASTPAK stores?
How can I contact EASTPAK's customer service?
I cannot remember my password, what shall I do?
Can I get my order delivered anywhere in the world?
Can I get my order delivered to a different delivery address?
Can I still make changes or cancellations once my order is confirmed?
How can I pay for my order in the EASTPAK online shop?
What is the leadtime for delivery?
How can I track my shipment?
How will I know that you have received my order?
What is the delivery charge for my order?
What is your return policy?
What should I do if the goods arrive damaged?
Where can I get my EASTPAK bag repaired?
What if I ordered the wrong color-size?
How can I clean my EASTPAK bag?
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