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Please be aware that due to the Public Holidays on 1st, 9th and 20th May, orders received during this time will be shipped with one-day delay.

Warranty

At Eastpak®, we rigorously test all our products to ensure that they meet stringent standards. Therefore, if a problem occurs with an Eastpak® product (the "Product") and the problem is caused by manufacturing defects in material or workmanship, we will, in our discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated here. This warranty applies only to the person who has purchased the Product or to the person who has received the Product as a gift.

How to return your item under warranty

Please select where your item was purchased below:

Frequently asked questions

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