Keep safe and we'll keep you informed
During this period of uncertainty, it’s important to stay connected so we will do our best to keep you informed of any updates concerning how COVID-19 government restrictions are affecting our shipping and returns processes.
We’re Built to Resist at Eastpak, which means that we want to make the most of this time to upgrade our systems and improve your experience of our website in the future. We also want to send our support to everyone and hope everyone stays safe during this time.
If we are able to ship your order, due to planned system upgrades you may experience a delay of up to 2 weeks. We will notify you as soon as your order has been shipped.
For returns received on or after 24th March, refunds may take a little longer than usual. We will try to get these processed as soon as we can.
Let’s all work together to spread some positivity and creativity with the world. We’ve made some downloadable Zoom backgrounds, built to resist any monotonous video meetings you have to attend from home.