Our Customer Service team is experiencing a high volume of contacts at the moment, so our response time may be a little longer than usual. We apologise for the delay.
Due to customs clearance issues caused by Brexit, UK deliveries will be made within 7 working days, excluding weekends. Please be aware that it can take 3-5 working days for your order to show up in Yodel's network. During this time there won't be an update to the tracker, but please be assured that your package is on its way to you. We're sorry for the inconvenience.

Track or return your order

We are extending our returns period for Christmas to make things a little easier for you. Any items bought between 10th December and 31st December 2021 can be returned up until 10th February 2022. Our returns policy will go back to normal for any items bought from 1st January 2022 onwards.

Enter your order number and email address below to track the status of an order, or make a free return.